CANCELLATIONS & RETURNS
- If unfortunately you have to cancel an order, send us an e-mail at firstname.lastname@example.org within 24 hours of placing order.
- You will receive the confirmation of cancellation on your registered e-mail ID. If any pre-paid order is cancelled we will refund the complete order amount. We shall not be able to process the cancellation if the order is in processing or dispatched.
- We ship COD orders only after confirmation from the customer, hence we do not accept cancellations at any time after order dispatch.
- Prishie retains the entitlement to cancel any order without any reason. We will ensure to inform you about the same in a rational time.
"NO QUESTIONS ASKED"
If you are not happy with something you bought, we'll take it back without any questions asked. We might request you to share an image of your product/ s.
For your order to be eligible for return or exchange:
- You must raise a return request by emailing us on email@example.com within 48 hours of receipt of your order.
- Once your return is accepted by the team, kindly dispatch the product within 72 hours and pack securely to prevent damage during transit. Notify us about the courier name and tracking number as soon as you have dispatched it. We want to keep an eye on it too!
- We shall reimburse the return courier costs borne by the customer upto Rs.70/-
- Product should be unwashed with price tags, brand tags, shoe-box and all original packaging must be present.
- Returns will be processed only once the product has been received in our warehouse and has been checked for quality.
- You can exchange an item purchased on prishie.com however, all exchanges are subject to stock availability.
- Refunds will only be processed in the form of store credit by issue of coupon code. Please note the shipping and cod charge where applicable will not be refunded.
- All returns will be accepted against the original order only once. No returns or exchange shall be allowed on orders placed with store credit.
- Swimwear, Sale Products are FINAL SALE ONLY. They are not covered under Exchange/Return.
You can reach us at firstname.lastname@example.org or Whatsapp us on +9512292127 between Monday – Friday, 11am – 6pm in case of any queries.